What to do when facing issues with the Volkswagen Tiguan's infotainment system?

I recently purchased a Volkswagen Tiguan, but I am having trouble with the infotainment system. It often freezes and takes a long time to respond. What could be the issue and how can I fix it?

I had a similar issue with my Tiguan's infotainment system, and after some research, I found out that it could be due to outdated software. I suggest checking with your dealer if there are any updates available for your system.

Another possible reason could be a faulty touchscreen. Try cleaning it regularly and see if that improves the responsiveness. If not, then it might be best to take it to a certified Volkswagen technician for further diagnosis.

I had the same problem with my Tiguan's infotainment system, and it turned out to be a hardware issue. It was covered under warranty, so I suggest contacting your dealer to see if they can repair or replace it for you.